Privacy Policy

1. Introduction

Welcome to CallBro ("we," "our," or "us"). We are currently in beta development and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered meeting assistant service. Please note that CallBro is currently in development and has not yet been formally registered as a legal entity.

2. Information We Collect

2.1 Account Information

When you sign up for our beta, we collect your email address to contact you about access, updates, and related information.

2.2 Meeting Data

CallBro captures audio from your meetings to provide transcription, summarization, and AI assistance services. This includes:

• Audio recordings from your system
• Transcripts generated from audio
• Meeting summaries and action items
• Chat interactions with our AI

2.3 Workspace Connections

If you choose to connect workspace tools (Google Docs, Confluence, CRMs, task managers), we access only the data necessary to provide AI assistance during your meetings.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process meeting audio and generate transcripts and summaries
• Answer your questions during meetings using connected workspace context
• Create tasks in your connected project management tools
• Communicate with you about beta access, updates, and support
• Analyze usage patterns to improve our AI models and features

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information. Meeting data is encrypted in transit and at rest. For Enterprise Standalone customers, data remains entirely on your infrastructure.

Please note: We are have plans for SOC 2 Type II compliance but have not yet achieved certification.

5. Data Retention

Meeting data is retained for the duration of your account unless you choose to delete it. You may request deletion of your data at any time by contacting us.

6. Third-Party Services

We may use third-party services to help operate our business, including:

• Cloud hosting providers
• AI/ML model providers
• Analytics services
• Email communication tools

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to processing
• Restriction of processing

To exercise these rights, please contact us at the email provided below.

8. Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.